Account Manager

Department: Client Engagement

Reports to: Client Engagement Manager

Department Growth Path: Enterprise Account Manager

Job Summary

The Account Manager is expected to prepare, execute, and track recurring reports according to strict guidelines and time constraints. The Account Manager is expected to run client facing and internal status meetings. This position is both customer-facing and internal. The Account Manager is responsible for providing exceptional service, and assuring outstanding results for clients.

Essential Functions

• Assist with the creation and management of projects to support ongoing client activities
• Track the completion of scheduled report documentation by the Account Management department
• Support all other Atomic Data teams in the resolution of client issues
• Run and prepare monthly requested client reports
• Work to establish a positive working relationship with management team of clients
• Conduct reoccurring scheduled meetings with clients  
• Anticipate future needs of the organization and pursue related learning
• Responsible for creating and managing client annual budgets

Qualifications

• Bachelor’s degree in related field or equivalent work experience (preferred)
• Advanced skills in Microsoft Office applications, specifically Word, Excel, Visio and Outlook
• Exceptional problem-solving skills and the ability to influence others
• Highly organized, with strong self-management and the ability to thrive in a fast-paced environment
• Ability to communicate proficiently.
• Ability to succeed in a dynamic work environment and maintain focus on delivering results.
• Proven record of coordinating process and procedure dynamics

Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities.

Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.