Sales Support Specialist
Minneapolis, MN
Full Time
Entry Level
Sales Support Specialist
Department: Revenue Operations
Reports to: Revenue Operations Manager
Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of
discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities.
Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.
Department: Revenue Operations
Reports to: Revenue Operations Manager
Job Summary
The Sales Support Specialist will provide support for Atomic Data’s sales and client engagement team by handling information requests, preparing eQuotes, researching products, handling renewals quotes, and working closely with our CRM. The Sales Support Specialist should have excellent customer service skills and a high level of attention to detail.Essential Functions
- Manage contracts, warranties, and purchasing of products and service orders for clients
- Manage warranty, service, and support renewals for clients
- Communicate with vendors to create and fulfill sales and renewal opportunities
- Partner with distributors to procure hardware and software orders
- Facilitate new sales handoff to the Accounting
- Oversee product inventory
- Manage and maintain the deal creation process within the CRM
- Process closed sales quotes
- File client orders and contract documents electronically
- Assist in the creation and management of client-facing contractual documentation templates (Statements of Work, Tech Assessments, Change Orders, etc.)
Qualifications
- 1-3 years of sales experience and/ or experience supporting administrative or customer service role
- A bachelor’s degree in Business Management or Information Systems Management (preferred)
- Excellent written and verbal communication skills
- Proficient in MS Office (Word, Excel, PowerPoint), Outlook, and Acrobat
- Highly organized; ability to prioritize projects and meet deadlines in a rapidly changing work environment
- Exercise attention to detail; ability to proofread and edit documents and ensure that all products are professional
Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of
discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities.
Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.
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